1. Data controller Bymool, Lda., company no. 513 815 783, registered at Avenida 25 de Abril, n.º 145, 2.º Esq., 4495-611 Póvoa de Varzim, Portugal, trading as MiMool Arquitectura & Interiores. Data protection contact: info@mimool.pt
2. What data we collect We only collect the data you voluntarily send us through the contact form or by email — name, email address, phone number (if provided) and the content of your message — as well as technical browsing data collected through cookies, as described in section 7.
3. How we use your data Your data is used solely to answer your enquiry, prepare proposals and, should you become a client, to perform our contract and meet our legal obligations, namely tax obligations. We do not send newsletters or marketing communications.
4. Legal basis Processing is based on pre-contractual steps taken at your request and the performance of a contract (Art. 6(1)(b) GDPR), compliance with legal obligations (Art. 6(1)(c)) and, for non-essential cookies, your consent (Art. 6(1)(a)).
5. How long we keep it Contact data that does not lead to a contract is kept for 2 years and then deleted. Client data is kept for the 10-year legal period applicable to accounting and tax records.
6. Who we share it with We do not sell or share your data with third parties. Your data may be processed by technology providers acting on our behalf, namely Wix.com Ltd., which hosts this website and its contact form. Any transfer of data outside the European Economic Area is made with the appropriate safeguards provided for in the GDPR.
7. Cookies This website uses cookies that are essential to its operation and, only with your consent, analytics cookies. You can accept, refuse or change your preferences at any time through the cookie banner.
8. Your rights You may at any time request access to, rectification, erasure, restriction or portability of your data, or object to its processing, by writing to info@mimool.pt. You also have the right to lodge a complaint with the Portuguese data protection authority, Comissão Nacional de Protecção de Dados (www.cnpd.pt).
9. Alternative dispute resolution In the event of a consumer dispute, consumers may refer to CICAP — Centro de Informação de Consumo e Arbitragem do Porto (Rua Damião de Góis, n.º 31, loja 6, 4050-225 Porto · www.cicap.pt). More information at www.consumidor.gov.pt.
10. Complaints book Electronic Complaints Book (Livro de Reclamações): www.livroreclamacoes.pt